Testimonials
I called my home warrantee company on Friday about my heating issue. They assigned a company who does not work on the weekend. They said it would probably be Tuesday before someone could come out. I called the warrantee company back and they called several companies who could not come out any sooner. Once they contacted Hotboys, the technician called me immediately. He said he was nearby and could come right over. The on-call technician turned out to be the owner. He was super nice and quickly diagnosed the problem. He ordered the part and said it should be here Monday. I have a heat pump and he gave me a form from Dominion Va Power and told me about a program that would pay for a heat pump tune-up which they will perform when they install the part. Wonderful experience from the owner of the company. Thank you!
The company's 8 day response, which I initiated, was not spontaneous and took a bit longer than I expected but technician Josh communicated well, arrived on time and was very friendly and presentable.The company is based over 80 miles from where I live so their visit, initiated by my warranty company AHS, was reasonably combined with other service calls in the area.
Josh resolved the problem before leaving with no need for a follow up visit and I found his technical advice sound and helpful. I will follow up if necessary but beyond the time between notification and the service visit which was probably related to a seasonal peak, I have no reason to complain. I was well pleased and enjoyed dealing with Josh.
This company is excellent! Joe really came through for us on such a short notice. Our hvac stopped working on the hottest day of the summer, we had no idea where to start at as first time homeowners, we called our insurance company who said it will be two days before someone could come out. We got a call within 30 minutes of our claim from Joe, who was willing to come out that night and he did and fixed the problem in minutes. I am so impressed by his work, he even took the time to educate us on the problem, I'm completely satisfied with this company, if you need hvac work. These are the ppl to call for sure!
I received services in the midst of the summer heat. They were here in a short period of time, completed the repairs and the cost was not extravagant as I had previously paid for the same repair and service from another service provider. I will continue to recommend without hesitation!!!
JOE!!! Thank you so much for coming by on such short notice and helping me out with my heater. I really do appreciate it! You’re the best!!!
I had excellent service. I had no problems whatsoever, when it comes down to it I would recommend this to anybody and everybody that I come across that needs any help.I Will never use anybody else ever again! 5 out of 5 keep up the excellent work! * * * * *
Fast and reliable service, had a boiler problem they were able to fix quickly and affordable
Josh was able to come in, diognose the problem and have us up and running with zero issues and very fast, he knows his stuff, highly recommend!!!!
They were fast friendly and efficent. Came out and replaced a part on our AC and got it running again. pleasant conversation and professional.
Company Ratings
- Preconstruction Services
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N/A
- Cost Estimating
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N/A
- Competitive Pricing
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N/A
- Schedule
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N/A
- Quality of Work
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N/A
- Jobsite Safety
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N/A
- Paperwork & Administration
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5.0
- Professional & Courteous Service
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5.0
- Would Use Again
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Yes
- Preconstruction Services
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5.0
- Cost Estimating
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5.0
- Competitive Pricing
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5.0
- Schedule
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5.0
- Quality of Work
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5.0
- Jobsite Safety
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5.0
- Paperwork & Administration
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5.0
- Professional & Courteous Service
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5.0
- Would Use Again
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Yes
- Preconstruction Services
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5.0
- Cost Estimating
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5.0
- Competitive Pricing
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5.0
- Schedule
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5.0
- Quality of Work
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5.0
- Jobsite Safety
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5.0
- Paperwork & Administration
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5.0
- Professional & Courteous Service
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5.0
- Would Use Again
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Yes
- Preconstruction Services
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5.0
- Cost Estimating
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5.0
- Competitive Pricing
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5.0
- Schedule
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4.0
- Quality of Work
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5.0
- Jobsite Safety
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5.0
- Paperwork & Administration
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5.0
- Professional & Courteous Service
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5.0
- Would Use Again
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Yes
- Preconstruction Services
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4.0
- Cost Estimating
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4.0
- Competitive Pricing
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4.0
- Schedule
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4.0
- Quality of Work
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4.0
- Jobsite Safety
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4.0
- Paperwork & Administration
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4.0
- Professional & Courteous Service
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5.0
- Would Use Again
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Yes
Rated Projects
Rating(s)
- Preconstruction Services
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N/A
- Cost Estimating
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N/A
- Competitive Pricing
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N/A
- Schedule
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5.0
- Quality of Work
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5.0
- Jobsite Safety
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5.0
- Paperwork & Administration
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4.0
- Professional & Courteous Service
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5.0
- Would Use Again
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Yes