D & D Elevator Maintenance, Inc.

Frank has joined the D & D Team as the Director of Field Safety and Training. Frank has an extensive career in the elevator industry. 

Frank began his career at Archer Elevator in 1974 as a helper, moved on to route mechanic then went on to become the Operations Manager dealing with mechanics and customers alike. He was with the company until the sale of this family business in 1998.

He then started with New York Elevator/ThyssenKrupp Elevator in 1998. He held escalating positions of responsibility throughout his career with them, starting as a field supervisor and on September 11, 2001 he became the Regional Field Safety Manager. Working not only with New York Elevator but with Mainco and Central Elevators. During this time, he trained all employees with OSHA training, along with visiting jobsites to make sure safety was in place prior to the starting of any job, and investigated injuries of employees and liability cases for the public. While in Manhattan, he became the Construction Manager and progressed to being the Manager of the Maintenance Department. He was also the Empire State Building Project Manager where he had a team of mechanics and repair teams working for him. When Hurricane Sandy struck New York City, he volunteered to work at 55 Water Street, running the repairs and operations getting 78 elevators back in service. Eventually Frank went on to be the Safety & Fired Supervisor in the Westchester area, in which he was in charge of all the route mechanics and also working closely with both the customers and elevator vendors. Frank was instrumental in designing an elevator tool that would change out hoist cables and safety switches for the whisper flex.

At D & D, Frank is now working with all the mechanics meeting them on jobs and instructing them on safety training, maintenance skills, expanding their troubleshooting abilities and taking the time to visit and communicate with the customers.

As a principal owner and Vice President of D & D Elevator, Michael brings with him a vast, widespread knowledge and understanding of the elevator industry.  Every day he brings this expertise to all aspects of the D & D business, whether it is working with engineering, new business development, sales, modernization and/or the new construction staffs.

Michael uses his extensive communication skills in every aspect of the business and enjoys the challenges that this industry brings his way.  He feels that “one-on-one meetings are most effective way of communicating and solving any problem.”  In every phase of the business, he is very hands-on in assisting and solving any concern, whether it is working with customers, consultants, engineers, architects and any of the many employees. 

Starting from the ground up, Michael first entered the industry as a helper and later as a mechanic with “the family business,” Archer Elevator, an independent New York-based elevator company that schooled him in the “basics.”  As a mechanic, Michael moved on to American Elevator in California, where he began honing his business skills.  When American Elevator was purchased by Otis, he seized the opportunity to return to the northeast, to Boston, working as a mechanic on such iconic properties as Charles Square and Polaroid Headquarters.

From there, Michael’s career progressed via an escalating series of executive positions, including Para-Manager & Operations Coordinator for Archer Elevator, Sales Manager for Mainco Elevator, Safety Manager for ThyssenKrupp Elevator Company and Regional President for ThyssenKrupp/New York. 

As the president of ThyssenKrupp/New York, Michael was responsible for all the New York area branches, encompassing over 8,000 elevator and escalator units and the overall well-being of  500 employees.   He had authority and decision making responsibility for all of the departments including  but not limited to, accounting, sales, safety, and operation departments.  Also, he oversaw all the branch, repair, modernization and new construction managers and mechanics.

On a continuous basis, a major concern for Michael is with the safety of those in the field and fellow employees.  Also, he particularly enjoys the challenges of problem-solving and personally vesting himself in the process.  He is happy to have returned back to his ‘roots’ working with an independent elevator company. 

Michael majored in electrical engineering at Rockland Community College.  He has service on the Board of Directors for the National Association of Elevator Contractors and is a member of the Bronx Manhattan Realtors and the Bronx Chamber of Commerce.

A principal of D&D, for which he serves as Vice President of Violations & Testing, Nunzio also oversees all modernization, construction jobs and teams for the company. He additionally conducts and organizes testing of all the elevators prior to their release to their owners. He joined the D & D team in 1984 as the Manager of Construction, troubleshooting the modernization and construction teams. 

Nunzio arrived at D&D with a wealth of experience in the elevator industry. Starting out as a helper with Knudson Elevator in 1972, he worked his way up to mechanic and, in 1976, opened his own company, Mark IV Elevator, running it until 1980 and selling it.  For the next 4 years, he worked for various companies as an independent troubleshooter and light repairs contractor.

Today, at D&D, Nunzio works on a daily basis with building owners, managers and consultants, keeping them closely updated on the status of their elevator jobs. These duties have him working with vendors and subcontractors, identifying the requirements of each project and bring that project in safely and on time. On each job, he communicates with the mechanics and helpers, quickly solving problems as they occur.  Further, he coordinates all Department of Buildings Category 1 and 5 testing. 

Nunzio takes particular satisfaction in completing and delivering jobs on a timely basis, always staying trained in new techniques, and, in turn, passing this knowledge on to the mechanics to ensure the highest levels of safety!

Bobby has served as President/Owner of D&D Elevator since 1995, with a distinguished past of having to oversee virtually all aspects of the company, in various positions, during prior years.  

Following a brief 1981 stint as an elevator apprentice for Flynn Hill Elevator Co., in 1982 Bobby moved on to become a Maintenance and Repair Mechanic at D&D.  For the next 7 years, he maintained and repaired elevator equipment, performed extensive troubleshooting, identified elevator system problems, provided support and training to other field technicians, and trained helpers in proper safety and work procedures.  
In 1989, Bobby became the Vice President/Operations for D & D.  During this time, he implemented, directed and coordinated all operating functions of the company, working to systemize material ordering, scheduling, dispatching, workmanship, completion of jobs and work within all field departments.  He introduced many new functions to the company – including fiscal policy and strategic planning -- and, to ensure safe work habits, implemented many new policies and procedures. All the while, he encouraged open communications to foster a harmonious work environment among all personnel and departments.

Since becoming president in 1995, Bobby has represented the Company as Chief Executive Officer and closely interfaced with all phases of the company, providing strong, effective leadership and direction.  In this position he has developed and implemented the company’s strategic plan for success and growth, established policy to assure compliance with government agencies, requirements, laws and regulations. On a daily basis, to ensure continuing excellence, he communicates with the heads of all the company’s department plus mechanics, consultants, building owners and managers, architects and others. 

Bobby is QEI certified and has many accreditations, awards and much industry recognition to his name.  He has served on the Board of Directors of NAEC, of which he was elected president, and was given both the Presidents Club and William C. Sturgeon Distinguished Service Awards.  As Education Chairman, he was essential to the development of the Certified Education Training Program. 

“I like being ‘out there’ spreading the D&D message,” says Bobby.  “I want to make sure that our service attitudes are understood and that our reputation and image are continuously upheld across the many communities in which we work!”

Carl joined D&D as Maintenance Manager in October 2012, working with our entire crew of maintenance mechanics.  Previously having established a lengthy and distinguished career in the elevator industry, he had  worked with both majors and independent elevator companies.  He started in the industry as an apprentice, was promoted to mechanic, studied and became an adjustor for both modernization and maintenance construction.  He went on to become a supervisor/manager and then the owner of his own elevator company.  

Carl’s credentials include certifications in Aeronautical Engineering, QEI & NAESA, and an OSHA Trainer for construction.  He received his New York City Board of Education Evening Trade School, per Session Teacher Certification and, from July 1987 through June 2000, conducted classes at the Joint Apprentice and Training Committee of the Elevator Industry’s New York State Department of Labor Registered Apprenticeship and Training Program.

An extremely proactive member of the D&D team, Carl meets regularly with customers to learn their problems and offer expert recommendations and solutions.  To remain always aware of our customers’ status, he works daily with the maintenance mechanics and the dispatcher

The best word to describe Carl’s feeling for the elevator industry is … enthusiasm!

Deborah was hired by D&D in April of 2006 as the Office Manager and has since risen to the position of Modernization Manager, reporting to Nunzio Meccariello. She came to D&D with elevator experience, having prior worked for Garden State/Archer Elevator. 

As the Modernization Manager, Deborah oversees every booked modernization and new construction job from beginning to end. Working on several projects simultaneously, once each job is booked, she reviews it to determine how many units she will be dealing with, what type of units are needed (i.e., hydro, geared or gearless), whether it will be a modernization or a new construction job, and the deadline for completion.  Next, she creates a process for every aspect of the job, setting up a survey of the unit(s) and contacting the vendors for the parts (ordering the controllers, machines, wiring, cab interiors, fixtures, doors, etc.).  After vendor orders are prepared, she starts scheduling and identifies the team that will be doing the work.  To keep all jobs on schedule, Deborah works with her crews, vendors, architects and consultants to troubleshoot any problems that may be occurring and establishes a correction plan.  She communicates extensively with building owners, building management companies, general contractors and consultants until the job is completed.

Debbie thoroughly enjoys the diversity of her job duties and the constant, ongoing change, which, as she states, “keeps her on her toes!”

Lisa joined the D & D team in May 2007 as the Office Manager and has since progressed to including Human Resource and Education Manager responsibilities to her profile.  Prior to joining D&D, she was directly involved in the elevator industry, working with elevator vendors. She holds an Associates’ Degree in Business and has a diverse work background, and, in addition to her  elevator industry experience, has held various secretarial and customer service positions in the insurance and door mill industry. 

As Office Manager, Lisa assists the three owners of the company, issues certificates of insurance to building owners and managers, manages all areas of business and medical insurance, administrates 401 K plans, and, as a Notary Public assists the Code Compliance Manager for the NYC Department of Buildings. When needed, she serves as backup to the dispatcher, answering customer calls and dispatching them to the mechanics.

As the HR Administrator, Lisa on a daily basis handles the needs of all D&D employees, maintains all employee records, and, with the guidance of Robert Schaeffer, oversees the Policy and Procedures manual and the job descriptions for the employees.

As Education Manager, Lisa maintains all the paperwork and orders all the education materials for the Candidates (both the mechanics and helpers)  involved in the Certified Elevator Technician program in accordance with the National Association of Elevator Contractors. In order to meet compliance with the New York State Department of Labor, she maintains all the paperwork for the apprentices. On a weekly basis, she issues a safety review to all the mechanics.

Says Lisa, “I particularly enjoy the diverse variety of work that I do at D&D!"

David joined D&D as Sales Representative in July 2008, with a 20-year background in sales for IBM. In his most recent position, he served as Financial Marketing Manager, selling and leasing IBM mainframes. He graduated Pace University in 1983 with a BBA in Marketing and Economics.  

At D&D, David works extensively with property managers, customers and private building owners, assisting them with both maintenance and modernization proposals.    He regularly works with General Contractors on the installation of elevators during new construction. David’s collaboration includes scope reviews and board meetings, enabling him to discuss all aspects of the project including scheduling and material selection, contract issues and maintenance coverage. 

David prides himself on exceptional service on behalf of D&D, always walking the extra mile to guide the customer through the process, whether for maintenance or modernization!

Judy joined the D&D team in November 2012, assuming the position of Sales & Marketing. She is highly experienced in the elevator industry and has attended both Middlesex Community College and Central CT State University.

Judy is responsible for quoting repair proposals, creating new sales and marketing leads.  She works with many of the building owners/ managers and consultants, establishing new leads via networking in community groups and elevator industry meetings, and conducting cold calls.  She is working on the creation of new marketing materials for the company and has worked extensively on the development of D&D’s online presence.

Drawing on 25+ years of industry experience, Judy uses her extensive sales and marketing background to assist in the growth of the sales division. Most recently, she worked with ThyssenKrupp Elevator as an Account Manager, driving open-order, repair and new unit maintenance sales.  At Otis Elevator, she was one the first hires for their new “Otisline” department – which went on to become the industry standard for OEM call centers – and was tapped for escalating job responsibilities, starting as a CSR and moving up to Supervisor and Manager.  At Unitec, she was given the responsibility of starting their Parts Company, and, in this division, was tasked with a variety of ever-increasing accountabilities.  During that time, she became an active member of NAEC, serving on several committees and as an appointee to the Board of Directors. She is currently a member of ECNY, Westchester Business Executives and BOMA.

Judy enjoys “working in the team atmosphere that D & D has created” and “sharing any knowledge I may have with my team members!”

Cathy came to us with the purchase of Arco Elevator and has an extensive background in the elevator industry. She started in 1995 at All Safe Elevator in Brooklyn, at that time she assisted in expediting. She learned quickly and went out in the field learning what the mechanics needs were.

In 2003, Cathy then started her own expediting company, working closely with various companies and assisting them in filing the paperwork for violations and testing with the City of New York.

Then in 2005 Cathy started with Arco Elevator as an administrative assistant, her duties were to handle all violations, testing, permits, scheduling of conversions and arrange repairs. D & D is very happy to have Cathy on board, she will be assisting in both the violations and accounting.

Rolf joined the D & D team as an account manager in 2009 with an extensive professional background under his belt. Previously, he had served as Program Manager for L-3 Communications, a defense contractor, and as president of the family importing /exporting business with total accountability for all areas; in this capacity, he upgraded the company’s operations from ledger-based to fully-automated. He currently holds an Associate’s Degree in marketing and is pursuing his BS in Marketing at Pace University.

Since joining D&D, Rolf has worked his way up the ladder, through various positions, to his present position of Director of Finance and IT Manager. As such, he oversees all financial areas including accounts receivable, operational policies / procedures and 401K administration. Additionally, he is involved in the budget aspects of modernization and construction projects, and supports prevailing wage projects and payroll.

Interacting directly with our customers on a daily basis, Rolf greatly enjoys the continuing challenges of meeting and exceeding customer expectations!

om Binet has joined the D & D Elevator team as Code Compliance Administrator of Violations and Testing.  He comes to D & D as a second-generation elevator person with an extensive background.  In this job, Tom will be responsible for managing all open and closed violations and deficiencies along with tracking, expediting and cure all violations.

He started working in the family business, the original Universal Elevator located in Manhattan, at a very early age.  When he was approximately 17, he worked in the office filing.  While in college, he learned additional aspects of the elevator industry by working as a field helper in the summers.  After college, he joined the company full time in the engineering department and thereafter had ever increasing and escalating positions in the organization.  During this time, he assisted in the creation of a separate company that developed controllers based on GE programmable logic controllers (PLC’s).  He held the position of Vice President at Universal prior to the company being sold.

Prior to joining D & D, Tom consulted with various elevator companies in assisting with diagnostics and troubleshooting of the GE PLC’s.

Tom graduated from Brown University with a BS in Electrical Engineering and a BA in Economics.