Absolute Pool & Spa Care
Cumming, GA 30040
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Absolute Pool & Spa Care
Founder
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Owners, Principals & Senior Executives
Mark Thompson's Bio
My name is Mark Thompson and I am Founder of Absolute Pool & Spa Care. I have been married to my incredible wife, Sherrie, since July 24, 2004. We met at a Halloween party in 2001. Thank goodness it was a costume party or she may never have given me a second thought. Sherrie has helped me tremendously in helping me achieve my dreams and goals of Absolute Pool & Spa Care and in life. It includes everything from painting our first building in 2012 to working tirelessly answering phones and collecting money to simply keeping my head raised when I was feeling down.
I have been in the swimming pool and hot tub business since 1991. I started in Dayton, Ohio and was privileged to work with a wonderful family at Knickerbocker Pools. That is where I was taught how to provide customers with the right pool or hot tub for their needs.
I built a relationship with a company in Atlanta and through continued success in helping them with Home & Garden Shows, they transferred me from Dayton to Atlanta in 1996. Our primary objective was to add swimming pools to their spa store and supply, maintain, and deliver hot tubs for the 1996 Olympics. That was a great time!
After a couple of years, another local company had hired me to develop a hot tub division in their pool table store. After successfully creating and stabilizing their spa department, I determined that it was time to start my own company. Hence, the birth of Absolute Pool & Spa Care on March 15, 2001. After going from a small room in an apartment then to the basement of a house, we are now located in a 5-office building in downtown Cumming. We are the only service company in Atlanta that has a functional training center for our Technicians with complete system set-ups to educate them throughout the year. This growth was all made possible through the countless work hours in the heat of Summer and the coldest days of Winter by our many Service Technicians throughout the years. The growth was made because they earned customer's loyalty and the compliments to their friends. Our customer's demanded we grow. Now, we're not perfect and we make mistakes. However, if you choose to allow Absolute Pool & Spa Care to serve you, you will have a group of individuals who truly care about your satisfaction. Our team loves when you smile and feels your pain times ten when you don't. Our sincerity will be proven by the end of your experience.
Operations
Josh 's Bio
Josh has been with Absolute Pool & Spa Care since 2008 and is our General Manager. He has progressed through our hierarchy of Maintenance Technician, Service Technician, Advanced Technician, and now Master Technician, our highest level.
He holds The Association of Pool & Spa Professionals Certified Maintenance Specialist and Certified Service Technician Certifications. He also holds The National Swimming Pool Foundation's Certified Pool Operator Certification Jack's Magic Stain Specialist Certification. He has attended over 300 hours of seminars that cover anything from repair training to communication to manager training. Josh is made a better man by his wife, Kayla and his 2 daughters, Trinity and Ava.