Marygrove Awnings
Livonia, MI 48150
Testimonials
Very quick to sell you the product will come out anytime you want them to but have them come out and look at the defects, they are a bit slow on that! They're supposed to be here between 330 and 430 and it is now going on 530 no phone call to explain when they're coming and the person that supposed to be coming is not answering their phone, what great customer service!!!!
I had Jeff Foley from Marygrove today come out and measure for a retractable awning. Before he finished the order, I had a call from the company setting up an install date. What great customer service. I would highly recommend them.
We are enjoying our new awning as I type; now we actually have shade in our backyard!
WOW! What a difference the awning makes as far as temperature on the deck. It is just beautiful. The darker frame of the awning matches the stain of the wood on the exterior of the condo. The two fellows that installed the awning were very pleasant and showed us all we needed to know and that is all we needed for using the awning. We are enjoying our Deck so much more now with the new awning.
Great service, they were here on time and took a little over an hour to install. Nice demonstration of all of the features. Easy to work and provides great shade. Looking forward to many barbecues.
Love our new Awning, it is beautiful and provides great shade for our backyard. Marygrove Awning is a excellent company to work with. They installed our Awning in a timely manner, no mess ready to use in minutes. Highly Recommend this Company
Waited several years before we were able to finally get one! 100% plus absolutely love my new awning! Very easy to operate ! The screen is a added touch and provides that extra sun blocking ! The color provided a perfect match to our siding! Best of all, the service and installation were outstanding! Everyone was very helpful in helping us to select the right awning and size to meet our needs! Thank you Marygrove!
What a difference our patio awning makes now when we want to enjoy being outdoors. I has also made a difference inside the house in the kitchen and dinning room. We are so glad that your company was able to give us what we needed.
Loving my new awning! Finally I can actually walk on my patio without burning my feet. I also notice a huge difference in the temperature inside the house when I have the awning out. I am sure I will love and enjoy this for years.
We've had our awning for about 13 years and had to have the material replaced.. The salesman was very good - not pushy. He explained everything. We like the new color we selected. And were very pleased with the professional and helpful installers. We've loved our awning from the beggining and I'm sure we'll enjoy it for many years to come.
I am so happy to have this installed! This is a project I have thought about doing "someday". Why did I wait so long? Can hardly wait for the sunny days, just so I can enjoy my deck again! The salesman was great, and the installers were awesome. They made sure I understood everything about using the awning before they left.
I'm so excited getting my awning tomorrow Jeff Foley was such a pleasure to work with. Answered all my questions and was so very helpful Don't even have my awning yet but would highly recommend MaryGrove. Stay tuned till tomorrow Can't wait?????
Had a lovely time at my daughters home this weekend for Mother's Day. We spent the whole day under her new Marygrove Awning. What a difference it made! It made the deck feel so homey and kept us cool.What was really nice was how easy they could adjust it. Because it has a remote control, if someone wanted to lay out in the hammock for sun, they could with just the push of a button. Even with a newborn baby, we were able to stay out and enjoy the weather. After seeing it in action, and spending the day under it, I am calling Marygrove for my home.
We love our awning- what you see on the advertisement is what you get !! Exceptional product, and the wind sensor works like a charm, the wind picked up a few times now, and the awning closed on a dime :) Far exceeded my expectations !! We went with the Kaki Stripes- looks great with our Condo color -
Great customer service when you are shopping for a new awning, but unfortunately service customer service could use some work!
The awning looks great. No problem. Service is the big problem. My awning is not large, only about 10 feet wide. It is on a condo. I bought it about 4 yrs ago. In Oct. or 2015 I called because one of the arms was not closing completely. They came out and using a cell phone device they reprogrammed it. I asked about it happening again and I was told "It will NEVER happen again". I paid $80.00 service fee. In August of 2016 (10 months) I called because the arm would not close. They came out and used the cell phone to reprogram it. I was not happy about having to pay $80 service fee again but again I was told it would NEVER happen again. Guess what...I called yesterday because it happened again. I was told I would have to pay the service call again to have it fixed. I do not use the awning that often and never in rain or winds. Basically, they want me to pay $240 for repairs in less than 2 yrs of use. This is Michigan, I do not use it in the winter so I will be paying for $240.00 for 18 months of use. Beware.
Everything was handled very professional from initial contact to final installation. This is our second awning and we look forward to using it for many years ahead.
Josh just installed my awning, he was early for his appointment, he was polite and did a fantastic job. All of this service on such a cold day. Thank you Josh and marygrove.
I'm very excited with my new awning... it has added so much more comfort to the west side of my home during the heated summer sun.. but then we just sit outdoors and enjoy the summer even more..
Jeff Foley was awesome. My wife and I could not be happier with the service he provided. Great product, excellent price, outstanding service -thank you Jeff for everything.