The Bug Master

The Bug Master is a pest control and extermination company started in Austin, Texas in 1981. At The Bug Master, we are passionate about customer service. We pride ourselves on quick response times and effective solutions to pest problems. We provide pest control and exterminating services of all kinds including ants, roaches, spiders, scorpions, termites, bed bugs, rodents, fleas, ticks, green pest control & commercial pest control.

We are focused 100% on being an excellent pest control and exterminating company. According to our great customers as well as the top industry publication, PCT Magazine, we have had success so far.

We are recognized among the top 100 pest control service companies in the nation and are proud to have earned that spot every year in Pest Control Technology magazine, the industry’s premier trade publication.

Pest Control Technology also listed us on their list of 25 Companies to Watch in 2011.

The Bug Master History

Bug Master Exterminating Services, LTD. is a family owned business, offering pest control from San Marcos to Waco along the IH 35 corridor. We have been around since 1981 when Ned Ewart founded us. Back then our first service vehicle was a VW Bug, but things have grown a little since then.

Now over 35 years later, we are one of the largest independent pest control companies in the state and are recognized in the top 100 in the nation. We still pride ourselves on our quick response times, our courteous team, and our effective pest control services.

We dedicate ourselves to providing convenient and effective pest control service to meet our customer’s needs. It is our goal to be the best service company you have ever dealt with in any industry.

The Bug Master provides a full array of pest control services including termite control, rodents and urban wildlife removal and exclusion, and control of pest birds and bats. We provide services to exclude most of these pests from your home and offer a warranty on our services.

Satisfaction Guaranteed. If you are not satisfied with the service we have provided, we will return and address the concern at no additional charge. If you still are not completely satisfied, we will cheerfully refund your money. That is our 100% commitment to customer satisfaction.

Our Certifications

The Bug Master has earned the QualityPro designation and the “Mark of Excellence” in pest management. In the words of our owner, Mr. Ned Ewart, “Becoming QualityPro was important to me because I strive to offer the best service, pest elimination, and security to our customers. This designation, like the “Good Housekeeping Seal Of Approval,” offers consumers solid proof of the commitment, thoroughness, and quality of my company’s services.”

Quality Pro Certifies that the Bug Master takes extraordinary steps to ensure that our customers can rely on us, by meeting or exceeding all requirements for certification by the National Pest Management Association.

All Inspectors, Consulting Representatives, and Service Personnel are Licensed / Certified with the TDA / Structural Pest Control Service of Texas (The state agency governing our industry).

Some of the standards and requirements of this certification that have proven to be most valuable to our customers include the following:

Warranty / Guaranteed Services
A commitment to environmental stewardship
Uniformed Employees with identification picture badges
Pre-Employment Drug Screenings
Background Security Investigations
Motor Vehicle Records Review
Drug-Free Workplace
Auto / Liability / Property Damage Insurance
Well Maintained Vehicles with clear markings for identification
Highly Trained Employees

The Bug Master values great customer service in Austin. Contact us for your pest control needs.