Our Focus Is Service and Value.
Sierra Group is a service focused security integration firm specializing the financial, industrial, manufacturing and logistics industries. We offer a wide range of electronic security solutions to fit your needs. In addition to our contracting services, we offer scheduled facility maintenance that provides proactive general facility related repairs such as lighting, basic plumbing and simple carpentry.
Our statewide licensed electronic security division is trusted by many of the top Fortune 1000 companies and financial institutions. Services include installation of card access, network video, alarm and entry systems. In addition we are a full service structured cabling company.
Sierra Group is a diversified commercial security intergration firm dedicated to providing a superior level of performance. We practice and believe in these six fundamental keys to success:
Employees are our most valuable asset
We must never forget that our employees are a reflection of our company. We will maintain an ethical, friendly, fair and creative work environment that encourages diversity, new ideas, and rewards hard work.
Provide exemplary customer service and support
Good customer service and support is expected. We go beyond what is expected. Providing good customer service and support is fundamental to maintaining strong customer relationships.
Deliver commitments as promised
The ability to honor commitments is an indicator of one's character. Fulfilling promises develops a reputation of reliability and establishes trust.
Comply with standards of decency and honesty
We will always act in good faith and never take advantage of our position or our customers' trust. Acting in good faith is in everyone's best interest and is the foundation of all our principles.
Operate our business ethically and responsibly
Operating ethically and responsibly will be rewarded with trust and loyalty from both employees and customers. It is the right thing to do and promotes a positive work environment.
Maintain our excellent reputation
Our future success is based on the degree of our current performance. Good references will open doors to new and continued relationships.
Sierra Group is confident that we can provide the best value for your project dollars. We want to successfully complete your next project, and we will work hard to earn that privilege. Sierra Group strives to provide the customer with the topmost level of trust and confidence. We will work hard to leave you with less to worry about by consistently doing our job as promised.
Quality Customer Service
Good customer service is expected – we pledge to go beyond what is expected by being responsive, available, and flexible. The best way we can serve you is to do so on your terms, keep our commitments, and deliver on time.
Commitment to Integrity & Dependability
At Sierra Group we are committed to adhere to our business philosophy. We will earn your business and your trust by believing in and practicing those values.
An Emphasis on Good Project Management Practices
Quality workmanship goes without saying, after all, the consumer has the leverage of final approval. The fundamental measurement of a successful project is based on how it was managed. Was the project completed on time and within budget? Were promises kept and were the work crews professional? At Sierra Group skillful project management and supervision make the difference.
Sensitivity to Operational Environments
It is important to keep the impact of a job to a minimum for your customers and staff. We always take the necessary measures to maintain everyone’s comfort and safety.