ExhibitOne

I really liked the one-on-one relationship with key ExhibitOne personnel and the flexibility of plans for our systems. We had to make changes as we went along, as well as work around a very busy classroom schedule. The ExhibitOne staff was very accommodating. Our A/V systems are heavily used by many different people. We had our entire A/V implementation built around simplicity, dependability and accommodating future needs. ExhibitOne delivered. The proof has been the thousands of people going through our facilities and the relatively problem-free use of our A/V systems…and that has been for more than three years now.

Morris E. Gaiter

National Indian Programs Training Center/Bureau Of Indian Affairs

While our mock courtroom was created to complement our classroom work, ExhibitOne’s implementation of technology duplicated the real world so well, it is used by members of the legal community for training and to conduct their own mock trials for case evaluation. Our building is more than 80 years old and ExhibitOne worked with our project architect and contractors in making great use of our available space and its limitations. But, even with all of our planning, we did encounter a few problems along the way, which is to be expected when you have a project this involved. And every time, ExhibitOne was very accommodating and easy to work with. They have provided us with excellent service and callus regularly to ensure everything is going well. In looking back on our entire project…and now with our experience in using the facility…I wouldn’t do anything different.

Scott Hauert

Director of Legal Studies

Phoenix College

We have had a relationship with ExhibitOne for about 10 years now. At the first, they were one of three audiovisual companies we evaluated for our mock trial courtroom here at Pepperdine. I’ve seen their work on projects here. I’ve been to their headquarters. I’ve been to other of their clients’ sites. I can tell you, that when you want to talk serious A/V engineering, you want to be talking with ExhibitOne. We haven’t spent a lot of money with then, but they have always made us feel like we are one of their best accounts. When we recently had a major component failure, they had the problem identified, the part out, repaired under warranty, and on the third day, back I operation. In my 20 years of working with vendors, I have never worked with a company that provides better customer service than ExhibitOne. It is outstanding.

Phillip Bohl

Director of Information Services

Pepperdine University

I'm writing to provide a customer perspective on the recently completed courtroom audio upgrade project here in Pima Superior Court. The project was accomplished in phases (based on floor configurations) and wrapped up approximately three weeks ago.

This project was a big one for us on several levels. It was a "high profile" project in that it affected every judicial courtroom in the building. Because of this, at some point each judicial officer (judge or commissioner) was displaced from their courtroom – never a situation that is met with enthusiasm. This was a project with many stakeholders – judicial officers, jurors, court reporters, courtroom clerks, and the general public (when present in the gallery). Finally, although this project didn't incorporate "bleeding edge" technology solutions, it included significant change for a facility still using 10 – 20 year-old audio solutions. (As the point person for our IT division for the project, I was understandably concerned about how this project would roll out.)

With the project overview now defined, I'm pleased to tell you that this project was as near-perfect as any I've been involved with over my 24 years in IT management. The preliminary discussion, design and planning work was complete, timely, accurate (a few small mistakes of the court's making, notwithstanding), and still allowed for the possibility of human elements beyond my control. My compliments to Adam Lofredo and Tom Schraufnagel, who made themselves available by phone and in person, including for a weekend site-visit to accommodate an unhurried walk-through of every affected courtroom.

The project schedule was clearly delineated in advance, accommodated our stated needs (that no single courtroom be "down" for more than a single workday), and was adhered to throughout the project. Your support folks in Tempe "'logistics expert" Katrina Sullivan and Operations Director Randy Pavlovich) kept the project on track from the logistics and scheduling perspective, and additionally made sure I was well informed about equipment orders and deliveries.

Finally, undoubtedly the keystone to the success of this project was the exceptional onsite efforts of Andy Burgio. As the lead technical team member, responsibility for the work being done properly and in a timely fashion rested with him. He met those expectations fully, while at the same time anticipating potential issues that I would want to know about and providing excellent face-to-face support with judicial staff as needed. His expertise, attention to detail, professionalism, plus understanding and accommodating my needs as project manager were the best I've ever encountered in a project of this size. 

Kevin, please extend my (and the court's) gratitude to the superb team that worked on this project. It's because of folks like these that I look forward to working with ExhibitOne on future projects.

Warm regards,

Mark R.
Assistant Director, Information Technology
An Arizona Government Agency

ExhibitOne provided the A/V for our new hotel and an audio refresh for our casino. Those systems have now been in place for five or six years. So we know from experience that ExhibitOne does a great job – which is why we continue to do business with them today. Their service people are excellent. They respond quickly and always get the job done – keeping our A/V systems continually operating. And even though it has been several years now, I still get a call every couple of months from the CEO asking how everything is working. What other vendor does that?

Joseph Todd

Communications Engineer

Ft. McDowell Casino

I contacted a number of audio visual vendors through the GSA Schedule for two conference rooms and an auditorium. From the very first conversation, I could tell ExhibitOne was the company with which to work, hands down. They put my needs and concerns before their desire to win the contract. It was a level of professionalism and stellar customer service that followed through the whole project. Their onsite team was great – always on time, very professional and very clean and conscientious in their work. The inevitable changes we had along the way were always dealt with promptly and in a positive manner. Shortly after completion, we had a component problem and ExhibitOne immediately had a person on-site to take care of the situation. Even though the project is done, I get a call from them every month. I can depend on that. It gives me a great deal of confidence and security. Clearly, my first instinct was the right one.

Inez L Reitz

Executive Assistant to the Associate Director

Jack C. Montgomery VA Medical Center

I focus on two things in serving Glendale Community College: serving my faculty and students in support of instruction and being a good custodian of taxpayer dollars. Our work with ExhibitOne has enable me to do both. They are just as concerned about our A/V standards, ease-of-use and user satisfaction as I am.

ExhibitOne is a partner in the truest sense of the word with a level of professional service that just doesn’t stop.

As an example, I called them around 4:30 on a Friday afternoon after we discovered wiring for half of our football stadium’s public address system had been accidently destroyed. ExhibitOne was out there that evening to survey the situation and back out on Saturday morning to get everything operational for the game that day.

But, I don’t even have to call. ExhibitOne calls me regularly. If I happen to mention a concern, they follow through.

If I had my own business I would use ExhibitOne. They care about the things that I care about.

Scott Kozakiewicz

Media Coordinator

Glendale Community College

ExhibitOne has done outstanding work in supporting Sundt Construction. Just a few months before completing a new courthouse, the company’s expertise became very apparent when the client asked us to value engineer all of the technology systems. ExhibitOne came through giving our client even more than what was expected in terms of technology and savings. We experienced the same levels of expertise and professionalism in working with ExhibitOne’s field staff as they dealt with a myriad of different installation conditions and the many, many different client user groups. We look forward to the next opportunity to work with ExhibitOne.

David T. Jones

Sr Project Manager

Sundt Construction, Inc.