Testimonials
I am writing to let you know that we have always been very happy with TDS Trucking and Logistics. Todd and his assistant were absolutely wonderful and VERY helpful. We first met them when they delivered four stainless appliances to our Cape house in Dennisport. We recently saw them again when they delivered a new stainless refrigerator to our Westborough home. Since September we have purchased six stainless appliances from Percy's and are VERY happy with everything. I felt it was important that the management and owner know how happy we have been with both the delivery service and with all of our appliances! Happy Holidays!
I wanted to let you know what an outstanding job Mary in your Customer Service Dept. did for me when I needed assistance with the warranty repair of my TV. I was on hold with the warranty company for over an hour and I called Percy's in frustration for help and got Mary. She took care of things in about 5 minutes, had the repair service at my house in 2 days and the TV was fixed in about 10 minutes. She then followed up with a phone call to see how we made out. You don't find service like that any more. Thank you!!!
New Bedford Housing Authority
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Your team handled the removal & replacement of 106 new refrigerators at two of our developments. They were professional, especially courteous (to 90 elderly tenants) and did not waste time. I would certainly recommend your company to others.
Just a quick note of thanks for your professional customer service. Starting with the sales of Mark B. through the two delivery persons all went super. Also including the person who called us to let us know the delivery time/schedule. Having been in the financial services/banking business for forty-eight years I know first hand what it takes to consistently deliver professional service day in day out. You folks did a commendable job. Keep up the good work. We'll certainly be repeat customers. Again, thanks for making our purchase seamless.
I just wanted to thank you for the TV and successful installation on Friday in our new recruiting center at the Hanover. Paul did a wonderful job - very professional and thorough. The TV works beautifully and is complimentary to our space and mission as we move forward in our goal of recruiting great talent.
You and the folks at Percy's were great to work with, always helpful and always professional. Thank you again.
I am writing on behalf of Rick Medeiros (sales) who sold me an Elite television set several days ago. Thoroughly frustrated due to my own confusion, I was ready to cancel and return the TV set. Thanks to his willingness to come to my home and spend time going over the set with me and my wife, we are now enjoying the set that I had hoped for. Rick was so patient, understanding, and knowledgeable, I feel he deserves acknowledgment for going the extra mile for and with me!
We wish to thank the staff at Percy's for the quick and kind attention we received when we needed to replace our gas range in a hurry, and the one that we had chosen earlier would not be available for another week. I was in yesterday and the unit was installed this morning. All the staff, from the sales person to the cashiers were very professional and courteous. Special thanks to Steven Lauzonis for helping us, even though this was not his department.
LED purchase------------
Please thank Jeremy...nice to encounter a salesman who is knowledgeable, fast, efficient and friendly. i drove past the Best Buys and the other places a half hour out of my way to do business there after a quick phone call to your store. Better pricing, faster service and never felt like a "number" . restores faith in the brick and mortar crowd and the local guy. You will get my future appliance and electronics business. Thanks Jeremy for all your help.
What a great experience they had getting their tv's and audio system installed yesterday by Mike Crowley (our installer). They mentioned the fact that he was very professional, well mannered, neat, and very informative on how to use the system. In fact, they were so pleased, they came back today and purchased another Bose surround system from Rick Medeiros (our sales professional) to replace the 4 yr old Bose system they currently are using.
Excellent job by both guys on this job. You have made these customers very comfortable with the entire sales/installation process.
Congratulations to both of you!!!!!!
I just want to say how exceptional your delivery team is. They made me feel very special and were very courteous. The special handling of the new range was excellent. I can't say enough about how professional your delivery men are. I'm very glad that I purchased the range from Percy's. From the time of purchase, to the scheduling of delivery, through the actual delivery, I was overwhelmed at how professional everyone was. Thank you very much!