Percy's Mission Statement
Percy's mission is to provide our customers with the finest, most professional and satisfying shopping experience in our industry. We accomplish this by providing exceptional customer service before, during, and after the sale. In addition, we have the very best, most knowledgeable team of employees and only carry quality brand name appliances and electronics.
A Member of the Worcester Community
Percy's TV and Appliance has been a member of the Worcester Community for over 80 years. We have a rich tradition of providing family service and exceptional products. The goal at Percy’s is to not only sell you a great product, but to create a relationship that goes beyond the sale and brings you back for years to come. Whether you are remodeling, building, replacing or upgrading, our store showcases the finest and latest technology for your kitchen and home theater. Don't just take our word for it, please read some of our customer reviews to see what others are saying about Percy's.
Our staff includes the most knowledgeable factory trained professionals. Our product specialists work directly with you and your builder to ensure that any design specifications are coordinated with architects, designers, cabinet makers, plumbers and electricians.
In addition to our knowledgeable staff, we employ licensed and certified appliance and electronics installers to work in your home if you are in our local market. Our courteous installers understand that your home is your castle, and their work reflects that understanding. After your purchase, Percy’s continues to serve with in-store Customer Service and Appliance Repair Departments. We work hard for you before the sale, during the delivery, andafter the products are in your home.
We Are an Authorized Dealer
Percy's is an authorized dealer for all products and brands that we carry. All products include the accessories packaged by the manufacturer for that item. No items are open box or repackaged unless clearly stated on our site. We value the truth and will always be 100% honest about our company procedures. As a Google Merchant, we are constantly engaged in competitive research and are very price conscious. We have excellent relationships with our manufacturers so that we can buy intelligently and provide you with the latest pricing.
What We Do
Products and Services
Blue Book Network Classifications
Associations & Memberships
BBB (Better Business Bureau) A+ Rating
NHBA (National Hispanic Business Assn.)
NKBA (National Kitchen & Bath Assn.)
OSHA (Occupational Safety & Health Administration)
Worcester Property Owners Assn.
Go to next section: