Dawn has been with S.H.C. since 1995. Dawn has been a pillar of Superior Heating & Cooling's foundation of exceptional customer service. Many of the customers of S.H.C. know Dawn by her friendly voice and willingness to take care of their heating and cooling needs. Dawn has completed many job titles at Superior Heating & Cooling. and now her main focus is customer service, service scheduling, managing the Super Maintenance Plans, and bookkeeping, including payroll. "Dawn is the best!" says Pete. "We are very fortunate to have her."