SERVPRO of Bath

Cindy is the franchise owner at SERVPRO of Roanoke Rapids in North Carolina. Cindy is a wonderful example to her employees of hard work and determination. She emphasizes the importance of listening skills, customer service, and exceeding our customers’ expectations. Cindy has completed training in IICRC, Water Restoration, as well as, Mold and Subrogation. Prior to purchasing a SERVPRO franchise three years ago, Cindy was the Vice President of Baldwin Homes, Inc and a Luxury Home Builder for 24 years.

Cindy loves to spend time with her 5 children and 8 grandchildren. She loves hiking, riding her bike, and enjoying nature. Cindy also is a wonderful community leader. She never misses an opportunity to help a neighbor and is always the first to volunteer to service her community.

John Baldwin is the franchise owner at SERVPRO of Roanoke Rapids in North Carolina. John's strong drive and attention to detail makes him a valued leader. He emphasizes the importance of listening skills, customer service, and exceeding our customers’ expectations. John has completed rigorous training including IICRC Water Restoration, Microbial Remediation, Oriental and Specialty Rug Cleaning, Oder Control, Fire Restoration, Mold Remediation, and Lead Safety for RRP. John also has previous experience as a Luxury Home Builder and President of Baldwin Home, Inc.

John's hobbies could be summarized by fast boats and fast cars, but above all he loves spending time with his 5 children and 8 grandchildren.

John Baldwin is the franchise owner at SERVPRO of Roanoke Rapids in North Carolina. John's strong drive and attention to detail makes him a valued leader. He emphasizes the importance of listening skills, customer service, and exceeding our customers’ expectations. John has completed rigorous training including IICRC Water Restoration, Microbial Remediation, Oriental and Specialty Rug Cleaning, Oder Control, Fire Restoration, Mold Remediation, and Lead Safety for RRP. John also has previous experience as a Luxury Home Builder and President of Baldwin Home, Inc.

John's hobbies could be summarized by fast boats and fast cars, but above all he loves spending time with his 5 children and 8 grandchildren.

Mason Clement is the backup estimator and social media marketer in training. He was a water damage restoration tech and is experienced in the field. He is very committed to what he does and performs better each day. He is a wonderful example to others and is always ready to go out on a emergency call when needed. We thank him for what he does to create happy customers!!

Meet out Operations Manager Dana Brooks. Dana joined SERVPRO of Roanoke Rapids in April of 2016 to help organize a successful team, provide and ensure excellent customer service, and to create a productive and enjoyable work environment. She has done an excellent job! She has successfully completed two years of fire, mold, and water restoration projects.

In Dana’s free time she enjoys event planning, all things that involve decorating with flowers, the exciting adventure of being a mom of two sons, experiencing life with a husband, boating, fishing in the Big Blue Ocean, creating new items from things of the past, and laughing with family and friends!

Jon Sturgess is the warehouse manager at SERVPRO of Bath. He keeps everything in our shop organized and equipment prepped to be taken out immediately when a call comes in. He has worked with us for a long time and are happy that he is a part of our family and conquest to create happy customers!!

Shane Cannon is the Production Manager at SERVPRO of Bath. He has put more into his job than most in production. For two and a half years he has dedicated his time learning and perfecting our methods here at our franchise. He gets everyone ready and situated each day coming into work. He is employee of the year and we thank him for all he has done, without him there would have been many things we would have been lacking in. He is the peak of what a SERVPRO technician should be and continually raises that bar!!

Say hello to Jennifer! She is our Marketing & Sales Representative for SERVPRO of Roanoke Rapids. Jennifer has lived in Roanoke Rapids all her life and loves the area. She enjoys going to the beach, fishing, and hunting.  Jennifer has one daughter and a 3rd grandson on the way.

Trevor has been a valued team member since day one, three years ago. Trevor is our Marketing Representative and has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. His certifications include: IICRC, Fire, Water, Mold, and Odor.

Trevor’s Hobbies include marine upholstery, boating, fishing, golf, and loving life!

Angie Satterfield is our amazing Office Administrator. Angie has been working with SERVPRO for a year and a half and is a wonderful addition to our team. Prior to SERVPRO she was Relocation Coordinator specializing in corporate and international moves.

In Angie’s free time, between juggling three teenager’s soccer schedules and horse riding events, she tries to spend as much time out on the water as possible.

George Remaley is one of our best out on the field technicians. What would take most two days to finish a certain task, he will do it in half the time. He is very charismatic and organizes everyone to be at 100% efficiency. He always follows our motto of creating happy customers and leaves every job finished, we are grateful to have him at SERVPRO of Bath! 

Katrenia Fullerton is the receptionist here at SERVPRO of Bath. She answers all of our incoming calls and organizes everything so we can begin work. Without her it would not be possible for us to perform our services, she is the beginning stage of creating happy customers. We are thankful for her service and commitment to our SERVPRO and her want to make our internal services more efficient.

Mike Hyatt is a field technician at SERVPRO of Bath. He started working for us during hurricane Florence and through the long hard working days, he stayed and pushed us forward. We thank him for being an ingenuitive and responsible role model for all our techs. He have high hopes for his and are happy to have him here in conquest to create happy customers!!