Master Maintenance National

Our Mission:

ProCare Restoration’s mission is to exceed our customers’ expectations in ALL that we do

Our Vision:

ProCare Restoration’s vision is to be a strong dependable resource for those in our community who need our services.

The Core Principles of Our Company

Our family owned and operated Grand Rapids company is strongly built on the foundation of these 4 CORE PRINCIPLES:

Ethics: The study and examination of moral and social responsibility in relation to business practices and decision-making in both our professional and personal lives

Empathy: The action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner

Education: The act or process of acquiring general and specific knowledge while developing the powers of reasoning and judgment.  We believe in challenging each team member, no matter their role, to be a continuing student and innovator of their profession.

Effectiveness: Performing and functioning in the best possible manner with using requisite knowledge, skill, equipment, and technology to achieve a result that exceeds all expectations.