Lake Roofing Systems
Fayetteville, GA 30214
Testimonials
Dear Larry and Linda,
Do accept this letter as a THANK YOU for a job well done.
One of the biggest compliments we can give Lake Roofing Systems and the Gerard product is that we will be pleased to recommend your company and the product you represent.
From the time your son, Justin, introduced us to your company and product till the job was completed, it was a pleasurable experience. From start to finish, the attitude of the foreman, Justin and the entire crew, was our goal is to install a roof that you will be proud of. Mission accomplished.
Dear Larry,
Our new Decra roof is gorgeous. One would not normally assign that word to our roof but this one really is just that! You, your wife Linda, and the crew all made this a very easy process.
We appreciated how quickly you made the trip to Richmond to give us a price to reroof our home. You obviously know your product and were able to answer all of our questions (as well of those of our builder) with considerable ease. With a roof with the size and complexity of ours, we were amazed that the materials you ordered were just a few pieces over what was actually required for the job. There are several reasons we were so pleased to find you and this roofing product.
The look is every bit as good as the artificial slate that was originally installed on our home.
The price is very similar to the cost of installing the “Slate looking products” that are made of plastics, rubber, and other synthetic materials.
The durability and appearance warrantees are the best we have ever seen. (Since this product is a “re-do” for us after our supra slate roof failed, we wanted to replace our roof and never have to worry about it again.)
The old roof didn’t have to be removed. Since the supra slate was breaking up, removing it would have made a tremendous mess. Going over it not only prevented that, but also provides a great insulating layer which will bring down our heating and cooling bills.
The guys who were here did a terrific job and obviously were very experienced. They were all amazingly fast in their works, yet were so careful, there was no discernible unnecessary waste. You had said this is not a roofing product that can be installed by “just anyone”; now we understand why! The skill required to install the “batten system”, cut the material for the hips and valleys, plus line up the shingles absolutely requires a much higher level of experience untrained roofers can bring to the product. Also, we very much appreciated that the roof crew took time at the and of each work day to clean up all around the house. After the roof was finished, they did a major check over of the areas around the house, looking under the shrubbery and sweeping the deck, walks, and driveways. They even cleaned the gutters!
Obviously, we are completely happy with the job. Thank you very much. Everything considered, we can totally recommend you, the crew and the Decra roofing material. We wish you much future success.
Dear Larry:
I want to take this time to thank you for the great job your crew did on our roof. You and your son were personally involved when I was confused about the overwhelming selection of products to choose from your and other companies. You answered all my questions and were there when I needed you. Once the contract was signed, you immediately ordered the product and began a job on time. Your very knowledgeable foreman overcame all the challenges our roof had offer –rip off rotted decking, parapets, 13 skylights, pipes, curved roofs, curved stacks and working around painters without complaint. The entire roofing crew worked hard and fast. The job was finished, they cleaned everything up. The general contractor checked on the work in progress to completion and was impressed.
The transformation is incredible. The new roof and paint turned it from depressing to a beautiful villa. I will not hesitate to use you again for the new homes I build. It was a pleasure doing business with you.
Dear Lake Roofing Systems,
I would like to thank you for the wonderful job you did in making the replacement of my roof an easy and trouble-free experience.
My roof suffered significant damage during hurricane Wilma in October 2005, requiring a complete “re-roofing” of the existing tiles and materials down to the decking. Once I learned the significant costs associated with this undertaking I resolved to find the best roofing system available. After over 40 hours of independent research, which included Internet research and calls to a number of tile product manufacturers, I concluded that a Gerard Stone coated steel roofing system in the “tile profile” would be the best solution for my roofing needs. The conclusion was based on a number of factors, but most importantly: strength (ability to withstand hurricanes and other damaging storms we experience in South Florida), warranty (Gerard offers a 50 year fully transferable warranty), workmanship, and price.
Once I decided to select a Gerard roof product, my next step was to locate “the best” metal roof installer. My research led me to understand that no matter how good the Gerard product was, without proper installation I could end up with an inferior roofing system. My research kept leading me to only a handful of metal roof installers, one of whom was Lake Roofing Systems. I contacted Lake Roofing Systems and Larry himself visited me immediately. His responsiveness was an indicator of the professionalism of Lake Roofing Systems. Other roofing contractors I contracted for quotes were either nonresponsive, or had a very unprofessional attitude. When I met with Larry I was immediately convinced he was the type of individual I wanted to do business with. He was honest, straightforward, and committed to providing only the very best in products and services.
I knew if I decided to purchase a metal roof the cost would be higher than a standard tile roof. I was pleasantly surprised when Lake Roofing Systems provided me with a quote that was comparable to the cost of standard tile (however with a much superior warranty). Tile roof prices in South Florida have nearly doubled in the last two years, which made the purchase of a metal roof a far more cost-effective proposition.
Finally, the roofing crews that Larry employs are craftsman. They are extremely knowledgeable and hard-working, and went out of their way to answer my questions and address specific details. In other words, in my opinion, Larry’s roofing crews are the top and the metal roof industry.
Since the start of my roofing project I have had over 20 individuals who live in the vicinity of my residents approach me about the Gerard Stone coated metal roofing systems and Lake Roofing Systems. Even they were impressed by the beauty and quality of the roofing system selected. The roof looks exactly like traditional tile from the street, but offers the performance and durability of metal. To say I am a satisfied customer is an understatement!
I again wish to extend my appreciation to the team of Lake Roofing Systems.
Dear Linda,
We have just received the final inspection signoff from the city of Hollywood, and I am writing to thank all of the folks at LRS for their outstanding services to us during the roofing project.
From the outset, we felt very comfortable with the arrangement with your company. The initial work, by Justin, to provide the estimate and contract was well handled as were the dealings with the city in obtaining the building permit. Throughout the process, your people were very honest with us in estimating when you would be able to get us on your busy schedule. Your original indication of about eight weeks for the entire job was clearly realistic, as the job was completed on May 13th, just nine weeks after we signed the contract.
Your installation crews were very professional. Once the job was started, the entire process took just two weeks. Our property was left in very good condition, and there were no problems whatsoever during the performance of your duties.
Finally, our roof looks BEAUTIFUL. We look forward to many years of success under our new Gerard Stone coated metal tile roof.
Many of our friends, neighbors and other residents of HRY&CC have asked “I thought
you were having a metal roof installed”. When told we do have a metal roof, they all say
its beautiful, looks great, I never thought a metal roof would look so good, etc. We are
indeed please with the final product and also are very pleased with the professional
attitude and workmanship during the installation. You delivered what you promised and
on time. Thank you!
Larry,
I just wanted to drop you a note of thanks. Having been in the automobile business
for over 30 years, I’ve come to appreciate excellent customer service. I contracted with
your firm for a replacement roof on my Chesapeake Bay-front home and I am quite
pleased with the results. Your crew showed-up on time, worked hard and completed their
mission as promised. But more importantly, your crew was ever so considerate of our
lifestyle and time. Your personality may have “sold” the job, but your workers deserve all
the credit for the many recommendations I’ve given. The roof is absolutely beautiful and
I’m proud to point out its many features and benefits to friends and neighbors who have
asked about our new roof.
In the world of Toyota, dealers are given the Presidents Award
for exemplary customer service. I’m so proud of our team for receiving this
prestigious award 14 years now. Be proud of your team, they deserve the Presidents
Award also. Again, thank-you.
Hi Linda,
Yes, yes, yes…we are very happy. The roof looks fabulous and I can’t say enough about
how pleased I was with Domingo and his crew. I don’t think I have EVER dealt with so
many men that were so quiet! Domingo was so professional and respectful — but I’m
sure you are fully aware of this.
And last, but certainly not least – I must commend you and your husband for raising such
a fine young man. Justin surely exhibits an exemplary work ethic. Dean and I were
certainly pleased with his dedication and tenacity in dealing with the permit situation. In
addition, his customer services skills are pretty fine tuned. Again, I’m certain you are
aware of this as well.
I will definitely have the check prepared for Justin when I see him this week.
Take care and please don’t hesitate to use me as a referral if you need to.
Dear Larry,
My Gerard metal roof has been up and functioning for several months. We are extremely pleased with the performance and also the appearance of the roof. We have received many unsolicited compliments on the roof’s appearance. Most of the time people think it’s a real tile roof and are very surprised to learn that it is stone coated metal.
Your installation crew was great. They all seem to know their jobs, or friendly and courteous, and went forward with the installation in an efficient manner. After the installation, they cleaned up the site and make sure I was satisfied before leaving.
I recommend your services and the Gerard product enthusiastically. Do not hesitate to have any perspective client call me for a reference. If I build more houses, you will be first on my list for my roofing product and installation.
Dear Lake roofing,
When building our new log home, my husband and I wanted a metal roof. We spent months looking at different brochures and colors available. It took some time to realize that we wanted the durability of a metal roof, but we wanted it to look more like a traditional roof. The modern look of the shiny metal roodinf did not go with the rustic look we were after.
Finally while surfing the Internet we came across the “shingle looking” metal roof. Immediately we knew this is what we wanted. We called one or two other companies for samples and quotes.
A local company offered a slightly lower price. Ultimately we went with Lake Roofing, not only because they had exactly what we wanted, but because of their representative. He was knowledgeable and we felt more confident the job would be done right. Lake Roofing Systems did a professional job in a timely manner.
It has been two years and no problems have occurred. Everybody who sees this roof for the first time marvels at its beauty.