Lawson Family Plumbing, Inc.
Gilbert, AZ 85233
Testimonials
We want to say thank you to Jeff for his professionalism and excellent work. He quickly and efficently replaced our leaking water heater. Lawson Family Plumbing will be in our phone book forever! Jeff is a plumber that we can trust and know the job will be done the very best!
I had Lawson Family Plumbing come out and replace my old gas water heater for a new one. Their service was fast clean and the service tech (Jeff) really seemed that he knew what he was doing. I would recommend Lawson Family Plumbing to anyone, including my family. The service and materials where hundreds less than the “Big guys”.
Lawson Family Plumbing is a friendly, helpful and reliable business that is accessible 24 hrs. Their technicians arrived promptly, identified and dealt with the problems quickly, and clearly defined the options available. They were very conscientious about keeping the work area clean and tidy and were very pleasant to deal with. The firm followed up with phone calls to see if we were satisfied with the work, etc. We will use them again and are happy to recommend this wonderful firm.
Jeff was very prompt and professional while doing the work, as well as offering competitive prices that no other plumber can beat!
Jeff gives you an experience that is simply hard to find in today’s service industry. The service from first contact, quote, installation, and cleanup could not have been more pleasant. If you are in need of a new water heater or any other plumbing services I HIGHLY recommend Lawson Family Plumbing Services.
I tried working with my home warranty to get my hot water heater replaced. After two days I gave up and called Lawson Family Plumbing, who I found on Google. Jeff Lawson answered the phone right away, agreed to come do the repair same-day, and was very courteous, not to mention his price was significantly lower than another quote I had received. Jeff called me when he was on the way and arrived just when he said he would. He examined our hot water heater and explained to me exactly what he would need to do and what the charges were for. He worked efficiently and showed a clear expertise in his field. I am very happy with the work he did and I feel that the quality and value are top-notch.
I have used Lawson Family Plumbing on several occasions now receiving great quality and service. Jeff moved and rerouted a gas line for a range and clothes dryer with ease and safety. He installed two new toilets, a water softener and replaced a leaking anti siphon valve for hundreds less than “the other guys”. He even replaced a broken faucet at my mom’s house on a moment’s notice. I could and would highly recommend Jeff and Lawson Family Plumbing for anyone wanting quality, on-time and very reasonable service call prices! It’s nice to have a trusted plumber no matter how big or small the job. Thanks Jeff!
I would like to thank Jeffrey Lawson for the fine service he provided to me, it was “Above and Beyond” the call of duty. He gave me the feeling that this repair was being done by somebody in my own family, and not only on the day he came out to our home, but with follow up service as well. For an experience that is refreshing, professional, and first rate, I would recommend Jeffrey and Lawson Family plumbing to anybody who needs any type of plumbing repairs or maintenance done, you will not regret it. As a new home owner and recent mover to the the greater Phoenix area, I have found the person who will be doing all of my plumbing work should the need arise in the future.
We’ll never buy a two piece toilet brush again, that’s for sure! It came detached and was impossible to remove ourselves. Jeff Lawson showed up right on time and fixed the problem. He was very fair in his pricing, and gave us some good advice for the future. Highly recommended!
I live out of state and have an investment properties in Phoenix. This company contacted my tenant, made arrangements to come out the following day after my initial phone call. They fixed the relatively minor problem in a few minutes. They did this without charge,. no trip charge, no service fee, no charge at all. I have other properties and this is certainly my go to company for plumbing repairs. Good work Lawson team!!!
Great experience! Fast response to emails even on the weekend. Vic arrived right at the scheduled time and was the most courteous tech! Installed our new water heater with no issues. Even had to replace the 25 year old valve and restructure some pipes. Super great gentleman. We will certainly call Lawson again.
I appreciate the great service from Lawson Family plumbing. The technician Josh was super friendly new what he was doing! Josh answer all my questions and had all the work done as I pulled up from work. The price was very reasonable where other company's were extremely higher. I had my shut off valve for the house replaced.
I don't even know where to begin to express my thanks to Tony (technician) and Jeff (owner) for what they did for me today. I had an under warranty issue with my water heater that had been mishandled by many. From the first phone call I was assured "not to worry", we'll take care of you. That couldn't have been more true. Jeff understood my frustration and concern and rose to the occasion. He dispatched Tony who was polite, professional, knowledgeable and very helpful. Jeff met up with him later to work out the problems with my water heater which turned out to be electrical in nature. At first I thought I was looking at having to hire an electrician before my hot water problem could be resolved. Jeff assured me that it was not something they couldn't handle, and did. They were there when they said they would be, stayed until all the issues were resolved and reassured me the entire way. When they left it was aft 5 p.m. on a Friday. Two hours later I still didn't have hot water. I called their office and my call was ansered by Patty (a real human being, not an answering machine/service!!!). She immediately told me to not worry, called Jeff, put us both on speaker and was told they would be back as soon as they finished the job they were on. At 9 p.m. on Friday night, Jeff and Tony returned to my home and replaced the one theremostat and element that was causing the problem. They couldn't do enough to make sure that I was comfortable, reassured and everything was in working order. Who does that these days? Not many!! Jeff runs an honest business and he obviously cares a great deal about his employees because Tony was by his side the whole time making sure that all was taken care of. I can't thank them enough for the care and attention they paid to me. The best part was that he worked with me with my home warranty company so that I wasn't charged. This is a company you can rely on and trust with any job. Many thanks guys!
Used them several times for multiple issues. The technicians are always knowledgeable and walked us through all options budget- and timewise. When we has an emergency - they got someone out to us fast. We have one project left and will definitely be using Lawson Family Plumbing again.
i have used this company and they are the best. Clean and neat when finished and always do what has to be done. Sometimes they will tell you, you dont need this fixed and here is why. I just saved money by calling them.
Do I recommend this company , yes , would i use them again yes.
Great plumbers! Had my water heater replaced this weekend. Kevin was on time, worked quickly, answered my questions and made sure everything was cleaned up and working properly before leaving. Their customer service manager called today to follow up and make sure all was well. The are the only plumbing company in my phone book.
Lawson Family Plumbing was not only the best plumbing company I've dealt with, but also one of the best overall companies I have ever dealt with PERIOD. From the customer service offered by the technician "VIK" to their unmatched prices that beat other two plumbing companies that I had previously contacted.
I highly recommend this company and will definitely be using them for any plumbing needs I have in the future.
He is a person of integrity. You have to pay enough to get quality employees and quality parts. I have hired various plumbers over the years and have learned that the biggest mistake is usually selecting the lowest price. That doesn’t mean paying the highest price is the right answer either. I look for the best value which means a fair price for quality work and Lawson is the choice for me. Get it done right the first time.
We had a plumbing emergency on a weekend. We called first thing in the morning and Lawson Family Plumbing had someone at our house within a few hours.
The plumber came in, assessed the situation, quoted a very reasonable price, completed the work, and charged us exactly what was quoted. And we had running water quickly again.
Thank you for being a friendly and honest business!
I had my first service call from Lawson Family Plumbing today. Kenneth, the technician, provided quality, courteous and professional service. I contacted Lawson since they were a fellow member of the Mesa Chamber of Commerce and I am so happy that I did!