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Newbridge Technology Solutions

Scottsdale, AZ 85262

Company Info

  • Est. 2003
  • Size 100-249 Employees
  • Annual Vol Undisclosed

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Our Story

Newbridge partners with its customers to identify and design the appropriate workforce solution for their organization. We are focused on the individual needs of our clients and work closely with them to understand their business. In today’s global marketplace, businesses must increase productivity, improve efficiency, and outperform the competition. Newbridge enables its clients to focus on their core competencies while improving operational effectiveness and customer satisfaction.

Newbridge offers a variety of workforce deployment platforms, home-based, site-based or a combination. We distinguish ourselves in the call center market by offering a collaborative training and development program. We qualify and certify our “Green” home-based agents. Newbridge provides IT set-up and ongoing support for our eco-friendly workforce. Our solutions are adaptable for a range of workforce applications, big or small. Newbridge focuses on its clients’ particular needs and works closely to develop solutions for their specific applications. Our clients represent a variety of industries including universities, government, service, travel, telecommunications, and healthcare.

The beauty of the Newbridge team is our ability to craft a solution that aligns with each company’s vision and goals. Our platform allows Newbridge to quickly and easily deploy a high-performing client service team with minimal investment, rapid deployment, and the highest quality service.

What We Do

Regions & Counties Serviced

  • Arizona

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Utah All

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Our CSI Codes

01 51 33 - Temporary Telecommunications
11 28 19 - Self-Contained Facsimile Machines
25 37 00.00.01 - Integrated Automation Instrumentation and Terminal Devices for Communications Systems
25 57 00.00.01 - Integrated Automation Control of Communications Systems
25 97 00.00.01 - Integrated Automation Control Sequences for Communications Systems
26 24 13 - Switchboards
27 01 30 - Operation and Maintenance of Voice Communications
27 01 50 - Operation and Maintenance of Distributed Communications and Monitoring
27 05 13 - Communications Services
27 05 13.13 - Dialtone Services
27 05 48 - Vibration and Seismic Controls for Communications Systems
27 05 53 - Identification for Communications Systems
27 06 50 - Schedules for Distributed Communications and Monitoring
27 13 43.13 - Dialtone Services Cabling
27 15 00.39 - Patient Monitoring and Telemetry Communications Horizontal Cabling
27 15 00.43 - Nurse Call and Intercom Communications Horizontal Cabling
27 15 00.46 - Paging Communications Horizontal Cabling
27 22 29 - Data Communications Handhelds
27 30 00.00.01 - Voice Communications
27 31 13 - PBX/ Key Systems
27 31 23 - Internet Protocol Voice Switches
27 32 16 - Wireless Transceivers
27 32 13 - Telephone Sets
27 32 23 - Elevator Telephones
27 32 26 - Ring-Down Emergency Telephones
27 32 36 - TTY Equipment
27 33 16 - Voice Mail and Auto Attendant
27 33 23 - Interactive Voice Response
27 33 26 - Facsimile Servers
27 35 13 - Digital Voice Announcers
27 35 16 - Automatic Call Distributors
27 35 19 - Call Status and Management Displays
27 35 23 - Dedicated 911 Systems
27 42 19 - Public Information Systems
27 50 00.00.01 - Distributed Communications and Monitoring Systems
27 51 13 - Paging Systems
27 51 13.13 - Overhead Paging Systems
27 51 16 - Public Address and Mass Notification Systems
27 52 13 - Patient Monitoring and Telemetry Systems
27 52 16 - Telemedicine Systems
27 52 19 - Healthcare Imaging Systems
27 52 23 - Nurse Call/Code Blue Systems
27 53 13 - Clock Systems
40 95 63 - Process Control Wireless Equipment
40 95 63.13 - Process Control Wireless Transmitters
40 95 63.16 - Process Control Wireless Receivers
40 95 63.19 - Process Control Wireless Repeaters

Gallery

Featured Image 1
Inbound Call Centers
Featured Image 2
IVR Solutions
Featured Image 3
Unified Office Phone Communications
Featured Image 4
Outbound Center Solutions

Associations & Memberships

North American Customer Service Management Association
North American Customer Service Management Association
AAED (Arizona Assn. for Economic Development)
AAED (Arizona Assn. for Economic Development)
Arizona Technology Council
Arizona Technology Council
IFMA (International Facility Management Assn.) Greater Phoenix Chapter
IFMA (International Facility Management Assn.) Greater Phoenix Chapter
Glendale, AZ Chamber of Commerce
Glendale, AZ Chamber of Commerce
Greater Phoenix Chamber Of Commerce
Greater Phoenix Chamber Of Commerce
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