I highly recommend using Coutinho Properties. They were very responsive not only when I was residing in their building but also after I moved out and needed references for a new apartment application. Inna and Alina helped me very quickly.
Coutinho Properties was our landlord for two years. They were...
I have lived in one of the Coutinho Properties for 2 years and they have been nothing but courteous, helpful and professional. The management proactively communicates changes or work happening in the building and keeps residences apprised of all necessary information. They are responsive and informative, and the super is always readily accessible. Thanks for a great experience!
Excellent management here, strict rules maybe, but, everybody get the...
Excellent management here, strict rules maybe, but, everybody get the benefit of it :)
Clean building, fast response from the management for repairs. Coutinho do not procrastinate !
Very good job Inna, Congrats!.
Thank you for your efficiency!
Very efficient management. They don't procrastinate ! A...
I'm very surprised to be giving a management company a 5 start rating, but the team at Coutinho has really been great these past two years. There is proactive communication with the residence about building issues or super vacation schedules. They follow up directly after any maintenance issue has been reported/fixed to ensure that all is well with my apartment. And they are very responsive to emails and reply outside of typical business hours as needed. This is the first management company that I felt viewed me as a person, not just a typical tenant. Thanks Inna, Tatiana and team!!!
My roommate and I lived in their building on 103rd and they were...
My roommate and I lived in their building on 103rd and they were nothing but excellent. They were always prompt and efficient when I needed something. Inna would respond almost immediately and then someone would be by the apartment that weekend or the next day. She patiently put up with all my questions and repeated questions and were very clear with everything. Definitely recommended.
Coutinho was my first rental in NYC and they were professional,...
Coutinho was my first rental in NYC and they were professional, responsive, and client-oriented from the very beginning until I gave my notice to leave. They've been a pleasure to work with and I would rent with them again in the future!
I lived in one of their buildings on 86th St for a couple of years, and...
I lived in one of their buildings on 86th St for a couple of years, and recently moved out of the city because of work. I thought that the management team (led by Inna) was great and responsive to any issues I had, and overall the apartment was fantastic and really well maintained. If there were any problems with the buildings, they were fixed immediately by the super. Shame I had to move, and unfortunately they don't own any buildings in NJ. Oh well.
I have lived in the bldg for over a year and have no plans of moving....
I have lived in the bldg for over a year and have no plans of moving. The management always responds quickly if there are any questions and the super is an absolute sweetheart. I never stayed in a bldg where I felt like everything was addressed so quickly (and I have lived in a lot of smaller bldgs where the owner lived downstairs). If a friend is looking for a place I always recommend checking with Coutinho properties first.
Thank you to the Coutinho team (especially Olena- you're the...
Thank you to the Coutinho team (especially Olena- you're the best!!) for a quick and painless transaction for our new home. I really recommend Countinho if you're new to the whole "renting in New York" thing as well- they will really take the time to sit down and break it down.
From the very start (After I contacted Olena after seeing the listing on Zillow), Olena was responsive and on top of everything. The lease signing was a breeze, and they were also very understanding about our guarantor situation- everything was taken care of without a hitch!
Edwin, our new super, also gets a shoutout- thank you so much for being responsive and taking care of our issues so quickly! Also for not laughing at me when I thought the tub was clogged (i didn't realize i didn't lift the latch on the plug... oops). Edwin's colleagues are great as well- the guy who installed our new stove hood took so much care to clean up after himself, which says a lot about their professionalism.
Very competent, well managed and Helpful. Was I lucky..?. I don't...
Very competent, well managed and Helpful. Was I lucky..?. I don't think so. I live in East Harlem for family reason and my apartment is neat. I visited it in February and I accepted the deal. Well, if you don't like it see something else.
They went fast in the procedures... It was easy :)
I've lived in an apartment owned by Coutinho properties for two...
I've lived in an apartment owned by Coutinho properties for two years, and especially compared to other landlords I've had, have had a great experience with the landlord of my building. They have always responded to my inquiries very quickly, and have been very helpful and professional.
Additionally, Edwin, the super, has always responded in a timely to requests for maintenance.
I was always notified by my landlord when they needed to send people to do work in my apartment. However, I did have some issues with workers coming on days other than when they were supposed to, and moving things and not putting them back in their original locations.
Overall, however, my experience with Coutinho Properties has been really positive - not always the case when renting from landlords in NYC. I'd definitely recommend them!
Coutinho Properties is the company I would definitely recommend. I am a...
Coutinho Properties is the company I would definitely recommend.
I am a new tenant, but the experience I've had so far is absolutely positive.
My lease started on October 1, 2012 and they were very helpful along the application and moving in process. They really made paperwork process as smooth as it could be.
Right after hurricane Sandy the company took care of all the repairs in our building at 95th Street, and kept us posting in regards to restoration/repairs process. So we didn't have to wonder what was going on... I could really feel they did their BEST.
After that I had a problem with the door, so the superintendent came in the same day to fix it. Quick and easy.
I mean I dealt with other managing companies before, but never my experience was as satisfying as this time.