I have not been a customer of Bertling Equipment Rental, but I felt the need to commend them on their service this morning. My step-son had a flat tire and stopped in front of their business this morning. He told me some of the employees attempted to help him, but he had to continue to work, on foot.
My wife and I drove to the location, and accessed the situation. I found that I needed a different jack to lift the car. I went into the reception area and asked if I could borrow a shorter jack. Two employees, Cody and Craig, came out to the car with a floor jack. No only did they lend me the jack, but assisted in changing the tire. Then when I discovered the battery was also low, Craig brought his personal vehicle over to jump start my car.
If this is the service to a non-paying customer, it is more of an indication of the service they give paying customers.
If I ever need heavy rental service, I will most definitely use Bertling. I highly recommend this business.
- Leslie W Turner
09/2016
