The Glass Guru
Huntersville, NC 28078
Testimonials
"I was putting off getting my windows repaired as it seemed too complicated. However, a technician left a 10% discount card on my front door. I thought that was very personal instead of a news paper ad or something placed in my mailbox. My experience got better from there! From my initial call, to the estimate, all the way through to the finish everyone was very personable, professional, and exceedingly competent. I called 3 other Glass companies to compare prices - I have yet to hear back From 2 and the one who came out was very inept - he insisted there was no tint on the Windows and I never received a final Quote. It is very clear you not only wanted my business but, you intended to get it and do an excellent job with customer satisfaction as your goal! Thanks to The Glass GURU of Mobile - you are a great team!"
"The technician was very professional, clean, and knowledgeable . From the first call for the estimate, to the actual repair, the company was in full, honest contact with us. The repair was flawless, on a very accurate timetable. The people that own this franchise should be praised by your company for representing themselves and your company. It was a pleasure to work with them. I will have them in my home for future repairs, and recommend them to everyone I know who needs window repairs, and replacement. Thank you for taking pride in our home."
"Wow Outstanding!! One call they came out the next day. Spent time explaining every detail of the problem with my windows and options available to me. I was so impressed I immediately ordered all replacements. I have to admit too that being a retired/disabled military vet I'm always thankful to those companies, like this one, that honor my service by offering a discount! Thank you so very much!!"
"First & foremost we want to send our sincere gratitude to Eric, family & staff. Unbelievable workmanship from both Eric & his son. They went beyond the call of duty, when it came to our wants & needs. The office staff were kind, friendly, courteous & extremely professional, always keeping us informed. Eric & his son were prompt hard workers, who also continued to keep us informed on what they were doing & what we needed to do when the job was finished. They arrived with smiles on their faces & ready to tackle a somewhat difficult job. Everything turned out perfect & we couldn't be any happier & grateful to have come across The Glass Guru (especially Eric & son). They also did an incredible job of cleaning up after themselves. Something we weren't expecting, after hiring many different trades throughout the years, who always leave a huge mess behind & problems from their workmanship. We can't wait to pass on The Glass Guru's name & enlighten them on our wonderful experience. Thanks again, to all at Eric & family's Glass Guru. You are the "BEST"...........Happy Holidays to you all!!!"
"Honest, Fair, Fast, Reasonable and Professional. If I ever need interior or exterior glass repair or to just estimate the cost involved, this team is on speed dial. I've had them repair glass on two separate occasions now and couldn't be happier with their work. Chris & John are good at what they do because it's about people first."
"I recently purchased a house with Windows serviced by The Glass Guru prior to purchase. There was a problem with them when I moved in, and I had the pleasure of working directly with KJ on a warranty job. He was informative, helped me get the problem taken care of, and answered all my questions on additional windows I thought had issues after I purchased the house. He's a really nice guy and more importantly, trustworthy. Not once did I get the impression that I was being taken advantage of, or over sold on something - a problem I've faced before in the windows industry. Thanks KJ!"