Testimonials
Loved how you guys came out to my house the same day I called, at an affordable price and got my air running cool again! in the middle of a Heat wave! They aren't a big company, local in El Cajon. I would definitely recommend them!
JPM came to the house because an air conditioner wasn't functioning. The owner arrived the morning after I called on a 100 degree day. He searched my system and immediately discovered the problem. His recommendations were right on target and his advice was to wait until the system failed before buying a new one. He will get my business when that happens. Best response I've ever had to a "house call" for a repair.
We called JPM after our AC went out one night. It was well after business hours. They came out first thing the next day. We were offered multiple options to suit our financial needs. Once we chose the work we wanted, it was finished within half a day, only two days after we first called. They were professional, efficient and reasonably priced. Thanks JPM for taking care of us!
Very nice, family owned business. Responded quickly and had my old AC unit running like new again. 1st time I used them. Would not use anyone else in the future.
We are trying to get a house ready for sale and wouldn't you know it, the air conditioning conks out. We called JPM and unfortunately (or fortunately) because the office manager was on another call, mine was forwarded to a cell phone. But, on the other end, was the owner Jason and because he was on the road and couldn't really talk, he suggested I call the office back in a few minutes and speak with Christine but he thought that they could have someone out today!
I called back to the office and Christine was very, very helpful and said she could have someone to the house by 2 PM that day and that the technician would call before arrival.
To my amazement, Bowen called right away and said he could be at the house just after noon! Wow!! Bowen arrived, checked things out and found that it was a bad condensate pump and drain line and all in all, not too big a deal. Bowen would email an official estimate to us on Monday and we might just have things fixed by Tuesday.
Bowen was very professional and if he, Jason and Christine are any example of what to expect from JPM, I'm excited to write this review. Of course, we'll update the review after completion of the work. :-)
Monday, October 2 - As promised we received the estimate first thing in the morning and it was spot on to what we expected and very reasonable. The email was the type that we could accept or decline automatically which was awesome. Once we accepted the estimate by return email, Christine called to let us know Bowen could be out by 7 am, Tuesday and we made the appointment.
Tuesday, October 3 - Bowen arrived and went straight to work and had the air conditioner fixed and running in no time. As part of the JPM service, Bowen also checked all the systems to ensure everything was working as it should.
I realize this is a long review and I'm not usually this wordy in the ones that I do. However, I really felt it was necessary to let anyone needing air conditioning or heating repair/service, you will NOT be disappointed using JPM. And, if you're really lucky, you'll get Bowen as your technician!
Thanks again to Team JPM
Company Ratings
- Preconstruction Services
-
5.0
- Cost Estimating
-
5.0
- Competitive Pricing
-
5.0
- Schedule
-
5.0
- Quality of Work
-
5.0
- Jobsite Safety
-
5.0
- Paperwork & Administration
-
5.0
- Professional & Courteous Service
-
5.0
- Would Use Again
-
Yes